Position DescriptionControls the unexplained loss of merchandise and improves profitabilityCoordinates, completes, and oversees job-related activities and assignmentsDetects, deters, investigates, and resolves violations of company policies and criminal activitiesDrives salesEnsures compliance with company policies and procedures and supports company mission, values, and standards of ethics and integrityManages claims and receiving operationsManages facility level training and execution of asset protection, safety functions, and claims and receiving proceduresModels, enforces, and provides direction and guidance to hourly Associates on proper Customer service approaches and techniques to ensure Customer needs, complaints, and issues are successfully resolved within Company guidelines and standardsMonitors safety and risk controls within a facilityProvides supervision and development opportunities for associatesMinimum QualificationsFor facilities that sell firearms, I acknowledge that the position for which I am applying will require successful completion of a firearms- specific Criminal Background Check (CBC) and Firearms Authorized Training.For facilities that sell only ammunition and have state specific requirements, I acknowledge that the position for which I am applying may require a current state issued Certificate of Eligibility.Meets applicable state requirements to work in Asset Protection, such as, minimum age, specialized training, certification and/ or licensing. Completion of 2 years of college OR 1 year s experience as a supervisor in a multi-department environment OR 1 year s experience in one of the following areas: accounting, claims, inventory control, systems/upc, personnel, or loss prevention/asset protection in a multi-department environment OR 2 years experience in an asset protection related field.Additional Preferred Qualifications2 years experience supervising, evaluating, mentoring, and developing associates; managing associate workload and participating in the hiring and promotion of associates.2 years of investigative experience.Bachelor's Degree in Business, Criminal Justice, or related field.Certification in an asset protection related field (for example, Loss Prevention Qualified, Loss Prevention Certified).Company SummaryWhat started small, with a single discount store and the simple idea of selling more for less, has grown over the last 50 years into the largest retailer in the world. Each week, over 260 million customers and members visit our 11,695 stores under 59 banners in 28 countries and e-commerce websites in 11 countries. With fiscal year 2017 revenue of $485.9 billion, Walmart employs approximately 2.3 million associates worldwide. Walmart continues to be a leader in sustainability, corporate philanthropy and employment opportunity. It's all part of our unwavering commitment to creating opportunities and bringing value to customers and communities around the world.
Associated topics: detective, investigator, key holder, loss prevention associate, prevention, safety, security, security officer, target protection specialist, unarmed