Driver Services Champion

Employment Type

: Full-Time

Industry

: Driver



About The Job:

Driver Services Champions are responsible for providing our professional driver customers with fast and friendly service at the diesel islands. Other responsibilities include directing fueling and traffic flow, troubleshooting issues at the fuel islands, and assisting with transactions at the islands. We are looking for motivated individuals with a friendly, outgoing personality to 'wow' the customer at the diesel island and handle difficult customer situations as they arise.

The perfect candidate will always have their GAME on:
- G REET our professional drivers as they fuel with us,
- A SSIST our professional drivers as they fuel with us,
- M ANAGE the throughput at the diesel lanes,
- E XPEDITE the fueling process of approaching the lanes, pulling forward, and moving to a parking space if in the location an extended length of time.
What Are We Looking For?
Our team ensures each customer in our Travel Centers receives excellent customer service. Our team achieves this by consistently delivering fast service, friendly smiles, and clean facilities to all of our customers.

You could be our ideal candidate if you have:

  • Working knowledge of diesel transactions and professional driver loyalty program
  • Interact with professional drivers, and understand the 'life of a professional' driver.
  • Understand the amenities we provide at their facility.
  • Must have a tremendous sense of urgency, and be FRIENDLY!
  • Incredible customer service skills & the ability to help maintain a customer focused culture
  • Excellent verbal communication skills
  • Ability to run accurate gas and diesel transactions
  • Ability to use calculator, computer, telephone, and other equipment as needed
  • Ability to work as part of a team and interact with different levels from hourly team members, customers, vendors, and corporate representatives
  • Must be able to work a flexible schedule of nights, days, weekends, and holidays
  • - Flexible Schedule - 401(k) - Weekly Pay - Flexible spending account - Medical/Dental/Vision - Tuition reimbursement - Adoption Assistance - Pilot Flying J provides an extensive training program to help provide new hires with everything they need to succeed and thrive in our fast-paced environment!

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