• National Retail Federation
  • $27,630.00 -51,640.00/year*
  • Phoenix, AZ
  • Retail
  • Full-Time
  • 3601 E Greenway Rd

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47605277 March 30, 2019 POSITION HIGHLIGHTS Store Team Member Total Wine & More No KEY RESPONSIBILITIES
  • Deliver exceptional customer service by greeting and establishing a rapport with customers while informing them of our products and services.
  • Learn Total Wine & More's product portfolio to provide customers with recommendations and connect them to the right product(s).
  • Other
  • Maintain store visual presentation according to company merchandising guidelines, including the maintaining of aisles by following established sorting and stocking guidelines
  • Replenish and maintain inventory, including home spots, end caps, and platforms in preparation for product delivery.
  • Perform cashier functions and adhere to minor policy while completing customer transactions.
  • Direct customers through the checkout lanes while accurately handling cash, checks, credit cards, travelers checks, gift cards, coupons, and balance a register drawer.
  • Maintain store safety standards.
  • Ownership of store cleanliness and assist in maintaining standards on the sales floor, stock room, lockers, kitchen, bathroom, etc.
  • JOB REQUIREMENTS Minimum Experience, Skills and Education:
  • 21 years of age or older
  • Ability to work a flexible schedule as business requires, which may also depend on your preference for part-time or full-time hours
  • Ability to use technology applicable to the position and access information necessary to complete daily responsibilities
  • Desire to continually develop retail sales skills and knowledge of product and services
  • Preferred Experience, Skills and Education:
  • 1 year as a store associate or customer service representative (including greeting customers, building relationships, assisting in locating/selecting/selling product, and identifying/resolving customer issues)
  • Prior experience in a team environment requiring professional and effective communication skills
  • Wine and liquor sales specialist experience in a retail sales environment
  • Handling multiple projects/tasks at a time and meeting deadlines
  • History of willingly assisting others and acting as a team player
  • Strong interpersonal skills necessary for establishing customer and team relationships
  • Ability to demonstrate a positive and engaging attitude and demeanor
  • WSE, Sommelier, or other industry certification preferred
  • High School Diploma or equivalent
  • PHYSICAL REQUIREMENTS (with or without accommodations):
  • Ability to walk, bend down repeatedly, and be on feet for 10-12 hours a day
  • Ability to climb ladders and lift 50 lbs. overhead and repeatedly
  • About Total Wine & More Jobs You May Like

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    Associated topics: cashier, counter, courtesy, customer service associate, deliver, delivering, retail customer service, sales associate, shop, store associate

    * The salary listed in the header is an estimate based on salary data for similar jobs in the same area. Salary or compensation data found in the job description is accurate.

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